Long-Term Care Services

For more than 30 years, National has been recognized as a leader in providing care for individuals who can no longer be cared for at home or in an assisted living facility due to illness, frailty, or other challenges. As part of our continuum of care, guests requiring around-the-clock care can expect a skilled interdisciplinary team to instill a sense of love for life at every stage of care.

Long-Term Services

  • 24-hour skilled nursing care
  • Primary care and specialty physician services
  • Restorative care
  • Rehabilitation programs
  • Hospice and Palliative Care
  • Case management
  • Therapeutic recreation programs and activities
  • Nutrition services
  • Family counseling and support groups
  • Social services

Long-Term Care Services

National invests in the highest clinical oversight by pairing Nurse Practitioners (NPs) with technology because we recognize that everyone benefits when our guests receive the best care.

For those who require additional support that goes beyond the traditional scope, we offer the following specialty programs to help residents get the care they need.

Long-Term Care

For individuals who require additional support on a daily basis, we offer long-term care services in accommodations that are conducive to healing that include:

  • 24-hour skilled nursing care as needed
  • Medication management
  • Daily recreation programs
  • Spiritual programs
  • 3 meals a day, plus an always available menu 
  • Nutritional needs management

Alzheimer’s, Dementia, and Memory Care

Many National centers offer specialized services to meet the needs of individuals with Alzheimer’s disease and related dementias. Our services include:

  • Secured and/or dedicated dementia units
  • Specially trained staff
  • WanderGuard security 
  • 24-hour skilled nursing care
  • Therapeutic recreation and activity programs
  • Nutrition and medication management
  • Family counseling and education

Respite Care

An individual generally cared for at home or in a similar setting can be admitted to our center for a short-term stay to provide caregivers a chance to recover from the stresses of daily care, take a vacation, or address other personal needs. Services include:

  • 24-hour skilled nursing care as needed
  • Medication management
  • Recreation programs
  • Physical and/or occupational therapy
  • Nutritional needs management
  • Support groups for patients and family members, led by licensed social workers

Palliative Care

Palliative Care is a specialized form of health care used to support individuals facing progressive illness. Our Palliative Care Program provides symptom management while treating the whole person and allowing patients the choice of receiving the highest quality of care in their homes. This program is delivered by a dedicated team including hospice-trained nurses, physical therapists, home health aids, social workers, and volunteers. Services and outcomes include:

  • Improving the ability to continue participating in day-to-day activities
  • Achieving the best possible quality of life
  • Managing pain and symptom control
  • Offering a support system to help patients, families, and/or caregivers cope
  • Helping identify treatment options and care goals
  • Guiding the patient through the health care system
  • Assisting with advance care planning, financial issues related to illness and caregiving responsibilities, and insurance and financial paperwork

Hospice Care

Our Hospice Program addresses an individual’s physical, emotional, social, and spiritual needs while attending to the equally important needs of their family and caregivers. Our team of hospice professionals and volunteers work cooperatively with the individual, their family, and primary care physician to create a customized care plan involving:

  • Registered nurses to address physical needs, such as pain and symptom control
  • Social workers to address psychosocial, emotional, and financial needs
  • Religious and spiritual counselors
  • Hospice aides assist with personal care and household tasks
  • Volunteers support the patient and family
  • Respite care is available to allow primary caregivers time to rest
  • Medical equipment and supplies are coordinated as necessary
  • Medications are provided and managed with insurance providers
  • Bereavement counselors to help family members and loved ones

Ventilator Care

Our Ventilator Care program takes an aggressive multi-disciplinary approach to ventilator rehabilitation. Ventilator weaning reduces or eliminates dependency on a ventilator for breathing. Clinical expertise allows us to design an individualized respiratory health plan incorporating physical, occupational, and speech therapies. For those requiring chronic ventilator services, our program is designed to provide optimum care and comfort. Services include:

  • Four levels of care: ventilator, tracheostomy, short-term, and long-term pulmonary
  • Respiratory therapist on staff 24 hours per day, 7 days per week
  • On-site pulmonologist
  • “Out of Bed” philosophy for patients to be out of their room for meals, therapy, and other activities
  • Support groups for patients and family members, led by licensed social workers
  • A separate unit on campus with a therapy gym, dining rooms, Wi-Fi, and lounge areas

Our Specialty Locations

Among National’s 30+ care centers, we offer two assisted living centers and three centers for Alzheimer’s, Dementias, and Memory Care.

The major difference between an assisted living center and a skilled nursing facility is that the residents in a skilled nursing facility require ongoing monitoring to help care for major chronic illnesses and disabilities. Assisted living centers are ideal for those who maintain a high level of independence but may have limited mobility or personal care skills and are unable to live alone in their own homes.

Our Assisted Living and Residential Care Centers

The Cascades

Bethel, Connecticut
Phone: (203) 830-7390

The Pines at Heartwood

Troy, New York
Phone: 815.266.9654

Norway Center

Norway, ME
Phone: 207.743.7075

Westgate Center

Bangor, ME
Phone: 207.942.7336

Advanced Technology Amplifies Care

At National, we leverage advanced technologies to support clinical care and staff working directly with our residents. These tools ensure better outcomes through early detection of changes in health status and improve communication between health providers and those in our care.

Remote Patient Monitoring

Through our partner, Circadia Health, our residents enjoy access to the most innovative remote patient monitoring technology available. 

  • 24-7 monitoring of vitals
  • Real-time alerts communicate changes in health status to primary care providers and staff 
  • Integration with electronic health records
  • Automated clinical reporting keeps providers in-the-know

Innovative Rehabilitation Technology

Our care centers offer a suite of advanced rehabilitation technologies through a partnership with ACP. These were designed and developed to complement our evidence-based clinical programs to provide the most comprehensive treatments that aid their recovery.

  • Ultrasound / Electrotherapy system
  • Shortwave Diathermy
  • Motorized Therapeutic Exercise System
  • Fall-Safe Dynamic Balance System
  • Dysphagia Solutions by ACP
  • Breathing Therapy Biofeedback System


At National, we connect you with the people and resources you need to thrive. At the touch of a finger, you can continue to access our providers, including nurse practitioners, therapists, and more, through our telehealth services provided by Impact Health, no matter where you are.

  • On-site consultations with medical staff
  • Access skilled nurse practitioners
  • Reduce hospitalizations through increased insight into patient status

Our Impact

Belair should be the example for the rest of the facilities to follow…Their open door policy, cleanliness, and smiling faces make Belair such an amazing facility. They far surpass the highest level of quality care!

AnnMarie G.

After a series of bad experiences at two other rehabs, I ended up back in the hospital on a ventilator. This time I went to The Pines at Glens Falls for their Pulmonary Rehabilitation Program, and I’m glad I did! I always looked forward to going to the therapy gym because the therapists make working out fun. The staff professionalism is the best I’ve ever seen and makes me want to pack them all up and bring them home with me when I leave tomorrow. I would recommend The Pines to anyone!

Floyd C.

I am grateful for the team I have met in Kennebunk Rehabilitation. They care and serve with skill and kindness, along with an ease-filled heart in each interaction. They are striving for a 5, and I see that in each step, word, and action I have witnessed and experienced with the collective staff thus far.

Elizabeth S.

Please don’t be fooled by brand new buildings, fancy furniture, and modern lobbies in some facilities. Brentwood may not be new and fancy, but they truly care and deliver excellent service! The staff is well trained in memory care… and the recreation team is active and engaging and really has a lot of fun. I highly recommend Brentwood, and I am glad we found them. They are a special group of people.

Debra D.

I am so thankful that when I went to the hospital in June that a bed was available at Riverside. Everyone is friendly, the place is clean, and they give great attention to patients. They truly show care and concern for your comfort and all of your needs. I love the way they work as a team. If you buzz and your nurse or aide is busy, someone else will jump in to assist you. Each of you has made my stay perfect and not being able to go straight home from the hospital less stressful. Thank you all from the bottom of my heart.

Elizabeth H.